One platform behind every EZI-GAS franchise
Franchisees don't buy software, hire developers or stitch tools together. Every EZI-GAS operator switches on the same customer ordering site, payment stack, WhatsApp assistant, locker network, driver tooling and back-office — built, hosted and improved by EZI-GAS.
Three ways your customers order
Website
Full online store and checkout on the franchise's own branded subdomain.
Order and get help through the EZI assistant, in five South African languages.
Walk-up & EZI-PUDO
Collect from a secure on-site cage with a PIN, or swap at the depot.
What the platform does
From the first pricing card a customer sees to the CSV export at month end, the whole operation runs in one system.
Customer-facing gas store
Branded ordering site with 9 kg, 19 kg and 48 kg pricing cards (steel and composite), bottle photos, FAQs, legal pages and SEO assets. Multi-item cart with cylinder trade-in and swap options, delivery or EZI-PUDO collection, WhatsApp OTP phone verification before payment, optional account creation and referral links.
Payments that fit South Africa
Paystack card checkout with PCI trust cues, EFT with proof of payment, cash on delivery and card swipe on delivery — all with webhook verification and an automatic re-verify fallback so no paid order is missed.
Secure order tracking
Every customer gets a secure token link with a six-step timeline, live status and ETA wording, an "awaiting EZI-PUDO stock" state, driver name, delivery proof photo, locker number and lock code, "I've collected it" confirmation and code resend.
WhatsApp automation — the EZI assistant
Approved-template messaging for order paid, driver assigned, delivery or collection confirmed, EZI-PUDO locker and code, reminders and referral rewards — sent through the Meta Cloud API with delivery receipts.
24/7 multilingual AI support
The EZI assistant answers customers in English, Afrikaans, Zulu, Xhosa and Sesotho: order status, pricing, delivery info, locker codes, code troubleshooting, cancellations, profile edits and referral links — with interactive buttons and auto-escalation to a human controller with full conversation history.
Driver workbench
Assigned deliveries, GPS capture and delivery proof photos on the driver's phone, automatic driver assignment on payment, instant new-order alerts to the controller and stale-payment alerts.
EZI-PUDO locker management
Stock lockers with lock codes, race-safe automatic assignment when both stock and a code are available, staff alerts when manual stocking is needed and automatic locker release on collection.
Stock control and reporting
Store stock levels, movements, reconciliation and low-stock alerts. Orders and revenue reports for any period including kilograms of gas delivered, CSV export and a daily management summary on WhatsApp at 17:00 SAST.
Sites, users and roles
Manage sites, products and pricing, customer profiles and role-based access for directors, admins, controllers, site staff and drivers. Orders dashboard with delivery vs EZI-PUDO badges, status overrides, audit trail and manual capture of off-system orders.
Referral programme
Unique referral codes, shareable one-tap invite links, rewards paid on delivery, capping rules and an invite campaign launcher to grow your territory from your existing customers.
Lockers wired into the platform
EZI-GAS supplies and installs EZI-PUDO cages at estates and retail sites in your territory. Stocking, lock codes, assignment, customer notification and release all happen inside the same system that took the order.
See it running live
The platform is in daily use at our first franchise, ATS Eagle Canyon in Johannesburg — order a cylinder there to experience the exact customer journey your own territory would launch with.